Est. 1996 Authorized Lutron dealer 6 to 7 year motor warranty
Lutron motorized shades in an Atlanta great room

Authorized Lutron dealer

Lutron Motorized Shades in Georgia.

The cleanest whole-home automation platform available. Serena for shades, Caseta for entry-tier integration, RA3 for whole-home builds. Near-silent motors, 10-year warranty, integration with Alexa, HomeKit, Google Home, and Control4.

10-year motor warranty Near-silent operation HomeKit, Alexa, Google, Control4 5-8 week lead time

About Lutron

The American brand that invented the smart shade.

Lutron Electronics was founded in 1961 in Coopersburg, Pennsylvania, originally as a maker of solid-state lighting dimmers. The brand expanded into motorized shades in the 1990s with what is now the Serena line, and into whole-home automation with the Caseta and RA platforms. Lutron is widely regarded as the reference brand for both lighting control and motorized shades, with motor longevity, acoustic performance, and smart-home integration that competitors have not consistently matched.

We have been an authorized Lutron dealer for over 20 years. That relationship means direct technical support during install, priority RA3 processor allocation during whole-home build season, and integration with the Atlanta home-automation integrator network that runs Lutron RA3 across most high-end new construction. For homeowners coming from a builder who has spec'd Lutron RA3 lighting, adding Lutron shades is the obvious play because everything lives on one processor.

This page covers the Lutron shade product lines we install most often in Greater Atlanta, the smart-home integration math, and the rooms and houses where Lutron is genuinely the right call versus where Somfy or Hunter Douglas PowerView might be the better economic answer. For pricing context, see our motorized shades cost guide.

The Lutron product lines

Four Lutron systems we install regularly.

Serena Smart Shades (battery) from Lutron

Serena Smart Shades (battery)

The battery-powered Lutron shade line. Roller, cellular, Roman, and wood blind options. 5-year battery warranty, 9 to 18 months between charges depending on use. RF remote control, Caseta hub integration for app and voice control. The right choice for a 4 to 12 window primary suite or living areas without electrical retrofit work.

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Serena Smart Shades (hardwired) from Lutron

Serena Smart Shades (hardwired)

Low-voltage transformer-powered Serena shades. Same fabrics, same shapes as battery version, no battery to manage. The default during new construction or open-wall renovation because the wiring is part of the framing. 6 to 7 year motor warranty. Near-silent operation, no battery degradation over time.

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Lutron Caseta smart-home system

Lutron Caseta

The entry-tier smart-home control system. Small wireless bridge, runs roughly 75 Lutron devices (shades, dimmers, fan controls). Native integration with Alexa, Google Home, Apple HomeKit, and Ring. The right call for a homeowner adding motorized shades to an existing home without a full whole-home automation build. $200 to $400 system cost.

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Lutron RA3 whole-home automation

Lutron RA3

The professional whole-home control system. Wired processor, runs hundreds of devices across lighting, shades, fans, thermostats, AV. The standard spec for new construction in Buckhead, Sandy Springs, and the higher-end Alpharetta and Roswell builds. Astronomical time-clock scheduling, scene control, integration with virtually every home-automation platform. $2,500 to $4,500 system cost for the processor and configuration.

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Sivoia QS Triathlon battery shades from Lutron

Sivoia QS Triathlon

The high-end battery shade line for retrofit installs without electrical work. Triathlon uses standard D-cell batteries that last 3 to 5 years per set; no recharge cycle to manage. Ideal for second homes, vacation rentals, or installs where the homeowner does not want to deal with battery recharging. 5-year motor warranty.

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Palladiom Shading System from Lutron

Palladiom Shading System

Lutron's architectural roller shade line for floor-to-ceiling glazing, atrium openings, and great rooms. Engineered for large-format spans, integrates with RA3 or HomeWorks QS. The right call for the contemporary Buckhead or West Midtown builds where the glazing is the architectural feature. Project-specific pricing.

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Warranty terms

What the Lutron warranty actually covers.

Serena 6 to 7 year motor warranty

Lutron Serena motors carry a 10-year limited warranty on the motor and mechanism. That is the longest motor warranty in the motorized shade category; most competitors run 5 to 7 years. Lifetime expectation on the motor itself is 15 to 20 years in standard residential use. Fabric warranties run 3 to 7 years depending on fabric line.

Caseta and RA3 system warranties

Lutron Caseta wireless products (bridge, dimmers, fan controls) carry a 5-year warranty. RA3 processors and wired components carry a 5-year standard warranty with an optional Lutron Service Advantage program for extended coverage. Lutron's tech support is industry-best; we have rarely needed a replacement processor in 20 years of installs.

Battery warranty

Serena rechargeable battery packs carry a 5-year warranty and are user-replaceable when they wear out. Triathlon D-cell shades have no manufacturer battery warranty (the homeowner just changes the batteries). For coastal or vacation-rental installs, the Triathlon battery model often makes more practical sense than the rechargeable.

Our workmanship warranty

On top of the Lutron product warranty, we add our own lifetime workmanship guarantee. That covers the install hardware, the mounting brackets, and any reconfiguration if the homeowner adds new Lutron devices to the system. The warranty is for the life of the original purchaser at the original install address.

Questions homeowners ask about Lutron

The honest answers.

Is Lutron worth the premium over Somfy for motorized shades?

Lutron costs roughly 30 to 50 percent more than Somfy per opening. The premium buys near-silent operation, the cleanest whole-home control system available (Lutron Caseta or RA3), and motor life that competitors do not match. For a single-room install with no smart-home plans, Somfy is the right choice. For an integrated smart home where lighting, shades, and HVAC all live on one system, Lutron is the right call.

What is the Lutron warranty on motorized shades?

Lutron Serena motors carry a 10-year limited warranty, the longest in the industry for motorized shades. Lutron Caseta wireless products carry a 5-year warranty. Lutron RA3 processors and dimmers carry a 5-year warranty with optional Lutron Service Advantage extension. Batteries on Serena shades carry a 5-year warranty and are user-replaceable.

Can Lutron motorized shades work with Alexa, Google Home, and HomeKit?

Yes, all three. Lutron Caseta and RA3 integrate cleanly with Alexa, Google Home, Apple HomeKit, Control4, and Ring. The integration is configured during the install and works out of the box without third-party bridges. Voice control commands like "Alexa, lower the living room shades to 50 percent" run through the Lutron processor, not through a workaround app.

What is the difference between Lutron Serena, Caseta, and RA3?

Serena is the Lutron motorized shade line (battery and hardwired versions). Caseta is the entry smart-home control system with a small wireless bridge; runs roughly 75 devices. RA3 is the professional whole-home control system with a wired processor; runs hundreds of devices and includes wired and wireless dimmers, fan controllers, thermostats, and shade controls under one platform. For single-room installs, Caseta works. For whole-home builds, RA3 is the standard.

How long do Lutron Serena batteries last?

Lutron Serena battery shades on the standard rechargeable battery pack last 5 to 8 years before the battery needs replacement, with 9 to 18 months between charges depending on shade size and operations per day. The batteries are user-replaceable and Lutron sells replacement packs directly. Hardwired Serena shades have no battery to manage.

Begin here

Let us help you spec the right Lutron platform for your home.

Tell us where you live in Greater Atlanta and whether you have an existing smart-home system. We will tell you honestly whether Caseta is enough or whether RA3 makes more sense for your build.

No obligation. 50% deposit, balance install day. 10-year Lutron motor warranty.